Sales Associate (Arc'teryx | New Flagship Store Opening)

Your Opportunity at Arc’teryx:

As a Sales Associate, you represent the Arc’teryx brand on the retail floor. You provide exceptional service, share product knowledge with passion, and help create a welcoming, premium experience for every guest. You’re an active team player who supports store operations and brings energy, professionalism, and a love for the outdoors.


Key Responsibilities

  • Deliver outstanding customer service that reflects the Arc’teryx brand.

  • Understand guest needs and provide clear, knowledgeable product recommendations.

  • Maintain strong product knowledge, including fit and technical features.

  • Support store operations such as merchandising, stock handling, and cleanliness.

  • Assist with CRM activities like customer acquisition and retention.

  • Achieve personal sales targets and contribute to overall store performance.

  • Ensure visual merchandising and product displays meet brand standards.

  • Handle guest feedback professionally and help resolve issues.

  • Collaborate with teammates to maintain a positive store environment.


Requirements

  • Minimum Diploma qualification.

  • At least 1 year of retail or customer service experience preferred.

  • Energetic, service-oriented, and confident in communication.

  • Passion for outdoor activities and interest in technical apparel.

  • Fast learner with a positive, team-focused attitude.

  • Able to work retail hours, including weekends and public holidays.


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