General Virtual Assistant, Entry Level

Job Description:

  • Store and organize documents and files.
  • Data Entry: prepare lead lists or meeting minutes, transcribe audio recordings, prepare payroll information, and organize research notes.
  • Research products, purchase goods & secure samples.
  • Store, update & collect information for marketing and sales campaigns through a CRM system.
  • Create and send statements or invoices, track payments, and record company expenses.
  • Gather data on trends, industry best practices, and other publicly available information and prepare reports on the findings (e.g., for comparative analysis).
  • Monitor projects, conduct internal communication & organize company data.
  • Coordinate team calendars, prevent scheduling conflicts & ensure clients are on time and prepared for meetings.
  • Prepare itineraries, book hotels, rental cars, etc.
  • Convey information to incoming calls & make calls for appointments or conduct informational inquiries.
  • Reply to emails, follow up on correspondence, organize inbox as per client preferences, and notify clients about important emails.
  • Ad hoc tasks

Requirements:

  • At least 6 months to 1 year of experience as a Virtual Assistant
  • At least 18 years of age and completed Senior High School
  • Excellent phone, email, and instant messaging communication skills
  • Solid organizational & time management skills
  • Able to work on a graveyard shift
  • Tech savvy & familiar with current technologies, like desktop sharing, cloud services, and VoIP
  • Experience with word-processing software and spreadsheets (e.g., MS Office)
  • Knowledge of online calendars and scheduling (e.g., Google Calendar)
  • Proactive attitude & willingness to be trained
  • USB Headset with Noise Cancellation feature
  • Working Webcam
  • Computer with at least 1.8 GHz processor and at least 4GB RAM
  • Main Internet Service Speed: at least 25 Mbps cable connection
  • Backup Internet Service Speed: at least 10 Mbps

Benefits:

  • Health Insurance (HMO)
  • Performance Incentives
  • Job Security and Stability
  • Paid Training
  • Inclusive Culture
  • Upskilling Opportunities
  • 100% Work-From-Home
  • Exceptionally Supportive Team
  • Opportunities for Career Growth
  • Fun Work Environment
  • Holiday & Overtime Pay
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